International Orders Policy
Shipping & Delivery
-
International orders are typically processed within 1–3 business days.
-
Delivery timelines vary by destination and typically range between 10–15 business days from dispatch. Delays due to customs clearance or local courier services may occur.
-
To ensure the fastest and most reliable delivery, international orders are shipped through trusted logistics partners such as DHL, FedEx, Aramex, and DLV. The shipping carrier is selected based on the destination, serviceability, and available shipping options at the time of dispatch.
Duties & Taxes
-
International orders are shipped on a Delivered Duty Paid (DDP) basis.
-
All applicable duties and taxes are included in the final amount paid at checkout.
-
Customers will not be required to pay additional customs charges upon delivery unless otherwise stated.
Tracking
-
Tracking details will be shared once the order has been dispatched.
-
Customers are responsible for providing accurate shipping information.
Damaged, Incorrect or Missing Items
-
Any damaged, incorrect, or missing item must be reported within 48 hours of delivery.
-
Clear photos and an unboxing video may be required to verify and process claims.
Returns & Exchanges
-
Due to the nature of international shipping, international orders are generally not eligible for returns or exchanges unless the item received is damaged, defective, or incorrect.
Refused or Undeliverable Orders
-
Orders returned due to an incorrect address, refusal of delivery, or failure to receive the shipment may be subject to deductions for shipping and handling charges from any eligible refund.
Contact Us
For any questions regarding your international order, please contact us at support@fynsia.com.
🌍 Worldwide Shipping | Duties & Taxes Included | Fully Trackable Delivery
